Which is better, Viator vs. GetYourGuide?

Are you planning to travel soon? Are you unsure whether to book a tour through GetYourGuide or Expedia? This blog, written by an independent traveler, compares both platforms, usage, pricing, and other features. Discover how to find the ideal tour for your next adventure!

GetYourGuide vs. Expedia: Which is the best platform for booking tours and activities while traveling? We’ve put together a comprehensive guide to help you make the best possible decision.

Online travel agencies can help you book experiences and tours without the complications of traditional agencies, such as a lack of real-time support, time-consuming planning, and non-personalized service. Agencies such as Expedia and GetYourGuide make it simple to find local experiences and tours, saving you time and money while also providing valuable insights into the destination.

GetYourGuide vs. Expedia: which one is best ?

Planning a trip can easily become overwhelming. Between flights, accommodations, and figuring out what to do when you arrive at your destination, you may require some assistance. Online travel agencies (OTAs) such as Expedia or GetYourGuide seek to simplify the process of booking tours and activities. But, with so many options, which one wins out?

This blog post provides an in-depth comparison of Expedia and GetYourGuide to help you choose the best platform for booking unforgettable experiences on your next adventure.

What is GetYourGuide ?

GetYourGuide: Often called the expert in tours and activities, GetYourGuide offers a diverse range of experiences in thousands of destinations. GetYourGuide offers a wide range of experiences, from iconic landmark visits to immersive cultural activities and thrilling outdoor adventures.

Experience With GetYourGuide

As a travel enthusiast, GetYourGuide has become my preferred platform for booking one-of-a-kind experiences. Their diverse range of tours around the world, from skip-the-line access to hidden gem explorations, keeps me discovering fresh facets of each destination. The user-friendly app and detailed descriptions make planning easy, and the cancellation policies provide peace of mind. While some tours may be slightly more expensive, GetYourGuide’s focus on curated experiences makes the investment worthwhile for me.

Pricing & Commissions

I recently used GetYourGuide to book tours, and while their selection was excellent, the final prices appeared to be slightly higher. I read somewhere that they charge commissions to tour operators, which could explain this. It would be ideal if they could be more open about their fees or provide alternative pricing options.

Customer support

My recent trip would not have been the same without GetYourGuide’s exceptional customer service. They were extremely helpful when my tour confirmation went missing. Despite the time difference, they responded quickly and made sure I received a new copy as soon as possible. Their friendly and efficient service alleviated my concerns, allowing me to fully enjoy my vacation.

Reviews and ratings of GetYourGuide’s

GetYourGuide includes a comprehensive review system that allows users to provide detailed feedback and star ratings for each tour or activity. These reviews are a gold mine for selecting the best experiences.

What is Expedia?

Expedia: Although Expedia is best known for hotels and flights, it also offers an impressive selection of tours and activities. Its catalog is similar to GetYourGuide’s, spanning the globe and offering a variety of options.

user experience of Expedia

Expedia’s user interface is easy to use. Tours were easy to find thanks to clear filters and detailed descriptions. While looking for flights and hotels can be overwhelming, the “Things to Do” section helped me narrow down my search for tours, making trip planning a breeze.

Pricing & Commissions

I understand that Expedia charges hotels a commission for bookings, which can influence the final price I pay. While it’s helpful to understand where some of those expenses go, I’m still focused on getting the best deal for my trip. Comparing prices across multiple platforms, including Expedia, is critical for me to make the most of my travel budget.

Customer support

My recent trip had a hiccup, and I needed Expedia’s customer service. They were easy to reach and listened patiently to my concerns. While it took some back and forth, their team devised a solution that saved my vacation. I appreciated their attentiveness and willingness to assist, even when things became complicated.

Reviews and ratings of Expedia

Expedia has millions of reviews, providing useful insights from other travelers. While some report smooth sailing, others mention occasional problems with customer service or booking errors. Before making a reservation, read several reviews and consider the big picture.

So at last, the question is we have to with whom?

There is no clear winner in the GetYourGuide vs. Expedia battle. Both platforms excel in various areas. Here’s a simple breakdown to help you decide:

Do you prefer a tour and activity specialist? Choose GetYourGuide for their increased emphasis on these experiences, potentially more options, and useful Originals feature.

Want the convenience of bundled deals? Expedia triumphs by allowing you to bundle your activities with flights and hotels, potentially saving you money.


Prioritize customer reviews. GetYourGuide may have a slight advantage with their more extensive and detailed review system.

Final Thoughts

As with any distribution channel, it’s critical to determine which one feels most appropriate for your tour business. Experience providers who use multiple distribution channels can broaden their global reach, engage with guests at every stage of their customer journey, and increase overall reservations.

Pankaj Durgapal
Pankaj Durgapal
Articles: 37